McKinsey on the future of B2B sales: “Customers nowadays expect more and companies need to shift to put them at the center of sales—by improving channels, technology, talent, incentives, and culture.”
Byrne Hobart on why finance is hard to decentralise: “The dream of cryptocurrency is to take all the overhead of the financial system—expensive buildings full of well-paid people making ad hoc decisions with all-too-human fallibility—and to replace it with zero marginal cost software that anyone can interact with and that functions safely and transparently without the need for any trusted party. It hasn’t played out this way just yet.”
Shane Parrish: “The most powerful productivity tool ever invented is simply the word no.”
David Perell: “Writing preserves knowledge and guides future actions. Written agendas make meetings more efficient. Meeting notes make them productive. Long-form memos clarify our thinking and improve decisions. We don’t keep ideas in our head. We write them down and share them.”
Arnold Kling: “A use case for AI that interests me is speech-to-text conversion for podcasts. I find that somewhat helpful, but it still does not save me much time when dealing with podcasts. Come back to me when I can tell an AI “Listen to this podcast and write a concise summary, including a few excerpts that would particularly interest me.”
