Felipe Sinisterra: “What is happening now is that people are seeing AI as a source of edge, a source of offense. What we’ll see in the future is that people will see it as a necessity.”
BCG Newsletter: “When companies merge, the customer base is vulnerable to poaching from competitors. But the merged company also has an opportunity to cross-sell products and services if they act swiftly. By committing early to a single AI-enabled platform for CRM and (where relevant) e-commerce, AI can analyze customer conversations and previous transactions to spot opportunities: Which customers are likely to churn and need targeted communications? Which customers might buy more? AI agents can also help stabilize service quality faster than a manual transition plan, protecting revenue when it’s most exposed.”
Economist: “The word “elite” [in India] is deceptive. It represents a vast swathe of society, from marketing types in Mumbai to public servants in Delhi and from petty businessmen in Kolkata to IT workers in Bangalore. Many think of themselves as middle-class. Along with their billionaire compatriots, they make up the 28m people who paid personal income tax in 2024, the last year for which data are available. That is 2% of the population, 5% of the labour force and 10% of households. Whichever way you cut it, it is a thin slice. What do these people get for their money? Not health or education. No one from this class would dream of sending their children to a state school (nor would their cooks and drivers). Not decent public transport, which Mr Modi blithely advises them to use. Not even clean air. They watch as politicians fall over themselves to hand out free money every election season in what has become a cross-party consensus on legalised vote-buying. The elite puts up with all this. The compact is that in return the government will provide economic growth, national pride and international respect…Elites are not fools. They understand that their votes make no difference. But their taxes do. And they are no longer in any mood to suffer for the country.”
WSJ: “Gains like that make memory stocks seem ripe for a fall, especially given how highly cyclical the industry has been historically. But recent changes in business practices make projected earnings far more certain. And against those future earnings, even trillion-dollar memory companies still look cheap. Like oil, memory chips are widely seen as a commodity prone to violent price swings. But artificial intelligence is now driving demand for memory chips far beyond what existing suppliers can produce, which is driving up prices to previously unseen levels. Memory makers in turn are using their newfound leverage to get customers to sign long-term agreements.”
