Sam Gerstenzang on his learnings from Stripe. Among them: “Turn up the heat in every interaction and ask uncomfortable questions. Some of the questions I repeatedly ask: Can we re-frame this in terms of the customer’s problem? What’s the soonest we could get this done? What would you need to get this done tomorrow instead of next week? What would we need to do to get twice as many customers? Ten times as many customers? How does this relate to our goal? Is this the most important thing we can do for our goal? What’s most important? What do we really need to get right? What could we cut, even if it’s painful?”
NYTimes on Nike@50: “Nike, named for the Greek goddess of victory, has become not just the most valuable apparel brand in the world (worth more than twice as much as Adidas, its closest sportswear rival, and ahead of Louis Vuitton, Gucci and Chanel). It is part of the movies we watch, the songs we hear, the museums we frequent, the business we do; part of how we think about who we are and how we got to here. It is, said Robert Goldman, the co-author of “Nike Culture: The Sign of the Swoosh” and professor emeritus at Lewis & Clark College, “an emblem of individuality, in an age where individuality has become rampant” that also happens to be one that can be read by the masses.” Forbes on how it’s using the metaverse, Web3 and NFTs.
Bloomberg: “Some people are naturally more decisive. These charge-ahead types make choices assuredly, from the trivial to the life-changing, stick to them and don’t look back. But do they make better decisions? It turns out that indecisive people don’t make worse decisions. In fact, the art of making good choices is as much about how we make them, and whether we actually put our decisions into action, as it is the choices themselves…“Action-oriented” people — those who find it easier to initiate and follow through on decisions — more easily adjust to time pressure or stress and are more likely to follow through on their decisions. “State-oriented” people, on the other hand, find decisions more difficult, are less flexible, more likely to question the choices they’ve made and more prone to abandoning efforts later.”