When CEOs make Sales Calls: from HBR. “Top-management involvement in B2B customer relationships can pay enormous dividends for suppliers and their customers. One of our workshop participants summed up the challenge succinctly. “It’s the responsibility of account managers and their teams to manage the customer’s share of wallet,” he told us. “The role of senior management is to win the customer’s mind.””
Moral Intelligence- the remarkable trait for leaders: by Vishakha Singh. “Right and wrong taught as values remain the compass for decisions that define moral intelligence. Moral intelligence was first developed as a concept in 2005 by Doug Lennick and Fred Kiel, Ph.D. They defined moral intelligence as “the mental capacity to determine how universal human principles should be applied to our values, goals, and actions.””
Building ages in Netherlands: an amazing visualisation.