My Life System #21: Family

I stay with my parents. My wife is Bhavana. We have been married for 28 years. Our son, Abhishek, will be 18 in April. Bhavana and I have worked together for most of our married life – IndiaWorld and Netcore. Our domains are different and non-overlapping, so that makes it easy! Our “company” has been our life – as is the case with many entrepreneurs. Bhavana has been equally instrumental in building both the ventures. Her versatility and people friendliness more than make up for my narrow focus and aloofness.

What I want to discuss is my approach to building a relationship with Abhishek. In his early years, thanks to advice from Bhavana, I made sure I spent time with him. That helped lay the foundation. As he has grown, I have tried to find intersection points which enable time together and conversations. We find OTT series that we can watch together. We go to Kitab Khana, a bookstore, once every couple weeks. For the past many months, we have been taking long walks after doing our book shopping. Abhishek is always full of questions, and I do my best to answer them.

The past two pandemic years have brought him closer to understanding my life. Pre-pandemic, I was out all day. During the pandemic, with both of us at home, he wanted to know all the conversations I was having. He has full freedom to go through my inbox and WhatsApp. (I don’t yet have the equivalent right with him, but I respect his space and freedom.) So, there are plenty of conversations about my meetings and the decisions I am making. He is very good at making connections, and many times has suggested actions and replies to people that I had not immediately thought of.

Many times, as parents, we think of even our teenage or grown-up children as less than equal partners in decision-making. I think that is a mistake. While we may have more experience, they have a way of looking at things which is refreshingly different. The more we share with them, the more we get. Patience in answering their questions, however trivial it may be, is an essential element to creating an enduring, great relationship. As a friend put it, parenting is about giving roots and wings.

A happy family life is very important for an entrepreneur. Building a new business or even growing an existing one is never easy; there are plenty of daily battles to fight at work. You don’t want to be coming home to have challenges with family. At the same time, growing up children also need time else before you realise it, an unbridgeable chasm develops and then it is too late. Building a balance with being always available at work and sharing quality time with the family is very important.

Thinks 718

FT: ““The only positive I see from the games getting banned is that Indian studios have started developing battle royale,” Anurag Khurana, a veteran executive and founder of esports company Penta, said. “The biggest negative thing is that the foreign publishers are afraid to make investments in India — they don’t know whether their game might get banned.” Redseer Strategy Consultants estimates that 450mn Indians played at least one game last year and valued the industry at more than $2bn — though much of that comes from games involving real money, such as online rummy or fantasy sports.”

Cato: “Central bankers need a clear guide to monetary policy—and that guide can’t be the price of credit, which should be determined in free capital markets, not by government officials. Most importantly, in a pure fiat money regime, there needs to be a credible, transparent rule for the conduct of monetary policy that ensures stable money—that is, a rule that prevents stop‐​go policy and preserves, as much as possible, monetary equilibrium…In a fiat monetary regime characterized by discretionary government management, the likelihood of monetary disorder increases compared to a rules‐​based regime. The Fed and Congress need to listen to those who propose monetary alternatives based on rules rather than discretion. Attention should turn away from the day‐​to‐​day operation of the Fed and focus on fundamental guiding principles and learning from past mistakes.”

Howard Schultz: “Sometimes you need to look much deeper, even when the company is financially performing well, as to what’s behind the curtain.”

Samuel Gregg: “But those living in a society in which economic security is generally prioritized over liberty, and where the state is considered the primary institution responsible for securing such security, are more likely to trade off various economic liberties in return for economic security via the government – the long-term price being gradual stagnation.” [via CafeHayek] Adds Donald Boudreaux: “A great deal of government intervention is aimed at increasing the public’s satisfaction today with little or no regard for the consequences of these interventions tomorrow. The political impulse is to protect today’s jobs despite the consequent negative impact on creating better jobs tomorrow. It is to keep inflation going for another day despite the accumulating damage that cannot avoid being paid tomorrow. It is to use antitrust to break-up or otherwise obstruct successful firms today despite the resulting negative impact on industrial structures and practices tomorrow. It is to fund spending today with debt that must be repaid tomorrow…If I can drink all I want this evening knowing that the resulting hangover will be suffered, not by me, but by strangers – and, further, by strangers who are unlikely to hold me accountable for their nausea and headaches – then pour me another, and keep ’em coming!”

Michael Munger: “We all say we admire honesty. But whenever we actually have to choose, we pick the person who tells us what we want to hear. In economic policy, especially, that means that we can get hurt, when we pick promises over prudence…We ignore people who (rightly) point out that simple solutions to political and economic problems make things worse, not better. We vote for, and reward, charlatans who pretend to know the answers, and zealots who actually believe their own superficial galimatias. Ultimately, it’s a collective action problem: it would be better for society if our leaders were humble and honest about how little they actually know. But it’s better for the candidates for leadership if they pretend to be committed to a whole dog’s breakfast of truths that just ain’t so.”

Watched: Kantara (Hindi version) and Avatar: The Way of Water. Liked both.

My Life System #20: Health

In the prime of our life, many of us do not pay much attention to our health – though this is changing rapidly, especially among the young. I am not the gymming type. I do a morning walk for 35 minutes 5 days a week, and that’s about it. At some point in the past, I used to do Yoga daily but that did not last long. I do control what I eat, and ensure my weight stays in the 65-67 kgs range. I look at my health through the BETH lens – blood, eyes, teeth, heart.

I get an annual blood test done, so my sister (a doctor) can track my health parameters. Many years ago, she started me on daily cholesterol medication (statins) – given my high levels then. That brought it under control and it has stayed that way since. Every year, I put the test results into an Excel file so I have my full progress report available at a glance.

Eyes have been a problem since age 10. I have high myopia, and now, perhaps borderline glaucoma. For the latter, I have to put eye drops daily to keep the eye pressure under check. For the former, I use progressive glasses – it is amazing how well these work.

Teeth was a recent problem – four wisdom teeth needed to be extracted, and some fillings and cappings needed to be done. I have now started taking better care of my teeth. I use the Oracura water jet for proper cleaning daily.

Eyes and teeth care both need good ophthalmologists and dentists one can go to every year for checkups. The mistake I made was that I skipped dental checkup for a long time. I learnt my lesson. Dental tech has also become very good; the nightmare scenarios of pain I remember from childhood are no longer the norm. So, there is no excuse other than laziness to not get periodic check-ups done.

That leaves the heart. A check-up every five years or so is a must, especially if one has a family history. Listening to signals from the body is very important – there are generally early indicators which we must not ignore.

Health cannot be delinked from food. I have a disciplined Jain diet (though I make an exception occasionally for potatoes). Once the pandemic started, I did away with a full dinner. So, it’s a heavy breakfast, moderate lunch, and some fruits (banana and apple) in the evening. No drinking or smoking. With food, it is very important to be able to say No to temptations.

Health is wealth, as has been so well said. Without good health, it is very difficult to lead a good life. Too often, we delay taking care of ourselves until things are irreversible or it is too late. Having a good doctor is the first step to ensuring one stays healthy to lead a full life.

Thinks 717

FT: “In her research on how remote teams communicate, Catherine [Cramton] analysed thousands of messages across email and chat logs from geographically dispersed teams. She identified that conflicts arise from one of five reasons: differing contexts; unevenly distributed information; inconsistent interpretations of what’s important; individuals accessing information at different speeds; and understanding the meaning of silence in disparate ways. Shared context is the most important factor, says Catherine, but it’s also the most challenging to achieve for dispersed teams. When you have coworkers in another country, for example, it’s more difficult to gain awareness of your differences. Everything from local holidays and customs to workplace facilities will affect your interactions.”

Nathan Baschez: “You can think of the post-launch phase of a startup as one big optimization problem. You have a bunch of goals—engagement, retention, growth—and a lot of levers you can pull to achieve them. The challenge is figuring out which goals you should focus on, and which levers actually work. The good news is that there are some frameworks you can use to think through this problem.”

Julian Simon (in 1996): “There is one resource that has shown a trend of increasing scarcity rather than increasing abundance – the most important of all resources – human beings. Yes, there are more people on Earth now than ever before. But if we measure the scarcity of people the same way that we measure the scarcity of other economic goods – by how much we must pay to obtain their services – we see that wages and salaries have been going up all over the world, in poor countries as well as in rich countries, throughout the preceding decades and centuries. The amount that you must pay to obtain the services of a driver or a cook has risen in India, just as the price of a driver or cook – or economist – has risen in the United States. This increase in the price of people’s services is a clear indication that people are becoming more scarce even though there are more of us.” [via CafeHayek]

WSJ on science-based strategies to eat better: “Set one or two specific rules, and stick to them. Make a grocery list, and shop online. Good sleeping begets good eating. Don’t eat alone.”

FT: “Writing the Revolution [by Heather Ford, about Wikipedia] evokes two themes that together encompass practically every contemporary anxiety about truth and technology: how humans create knowledge, and how machines manipulate it. We privilege Wikipedia content, writes Ford, because we believe it is a product of mass consensus, what the journalist James Surowiecki first dubbed in 2004 “the wisdom of crowds”. And we trust that its editors adhere to strict policies, the main ones being that articles should present a neutral point of view, and that all contestable claims within them should be reliably sourced. In an age of hyper-awareness around subjectivity and disinformation, these beliefs are reassuring…Wikipedia content is further privileged, she writes, because it is encoded as structured data about objects in the world and their relationships to one another. This transforms it into machine-readable data, meaning it can be digested by the algorithms that power the products of major commercial players, from Google’s Knowledge Graph (the fact boxes that appear next to Google search results), to Apple’s virtual assistant Siri.”

My Life System #19: Money

I did not grow up with money, but I was lucky enough to end up with a lot of it when I sold IndiaWorld in 1999 at age 32 for $115 million in a largely cash deal. My wife, Bhavana, ensured my feet stayed firmly planted on the ground, and success did not go to my head. Once an entrepreneur, always an entrepreneur. And entrepreneurs know that failure is many times more likely than success in a venture. Two decades after the IndiaWorld sale, as I look to the future, my attitude to money is to use it to leave a legacy and build institutions that can be enduring and great.

There are three key questions to address when it comes to money: how to earn, how much is enough, and what to do with it. For me, the earning question has been easy to answer – it’s always been entrepreneurship. I am not much of an investor either in startups or stocks. For me, it’s the joy of solving problems, of creating solutions, of building products and companies. This is also a path ridden with micro-failures – more than 30 in my three decades as an entrepreneur. But there have been two macro-successes in IndiaWorld and now Netcore.

I recently calculated the CAGR on the per share price for Netcore over the past decade. Since we don’t yet have an investor and therefore an external validation of the share price, I did my own estimation of what I think Netcore is worth. The per share price has grown at a CAGR of over 25% over the past decade. And I am confident that if we keep running the business well, we can repeat a similar CAGR growth for the next decade. 25% for 10 years means a 10X increase in value. I don’t have the mindset of an investor – I like to do things myself and am willing to bet on my capabilities. I will get many things wrong in the journey but as long as they don’t kill the business, I also have the confidence that I will get a few things right. This is exactly what happened in both IndiaWorld and Netcore. “Consistent compounding” is a great way for wealth creation, and for me, entrepreneurship is the best approach to making it happen.

How much is enough? It is a question each of us has to answer. All I can say is that it is better to keep one’s needs simple, rather than get into the spending mode. There is no aspiration for a bigger car or bigger house. There is not the desire for being richer than someone else for there will always be someone up the ladder irrespective of where one is. So, keep one’s needs minimal, and the mind is much more at ease to enable the focus on the business.

What to do with the money? As I have crossed 55, I have started to think about the future a lot more. One idea I have is to use a significant part of the wealth to build institutions for freedom and prosperity in India. I want to look at creating one new institution a year for 10 years. That becomes a good legacy. I want to bring my entrepreneurial approach to solve problems in the social, political, academic, cultural and economic (SPACE) arenas. The US has many examples of great institutions – from the universities to the think tanks to research powerhouses. It is something I want to start thinking and working on in the years to come.

I still remember the gist of what Bhavana told me the day after I sold IndiaWorld: “We have got a lot of money at an early age. If you keep thinking about it, you will not do anything productive in your future life. Think of us as custodians of God’s money on earth. There is a purpose for the money. Figure it out.” And that’s what I have to do now!

Thinks 716

Benedict Evans: “If the narrow definition of ‘metaverse’ is that VR and AR will be the next smartphone, the broad definition is that there’s going to be a whole new internet. Our experience will be 3D, but much of that will be layered onto the real world as we see it through glasses. Games will become a much larger part of daily life – instead of the current split between a few hundred people playing deep and rich AAA PC and console games and several billion playing much lighter-weight smartphone games, Roblox and Fortnite point to a growing middle ground of persistent, open, accessible and expressive environments that are much more about social and identity than games per se, and that can become platforms and ecosystems for developers. Many of these experiences will blur into each other, and digital goods (skins, avatars and other models of self-expression in digital form) will be portable and interchangeable between these worlds, rather like the characters in Wreck-it Raph could pass between games.”

Ezra Klein talk to Pippa Norris: “Over the course of 2022, Italy elected a far-right prime minister from a party with Fascist roots, a party founded by neo-Nazis and skinheads won the second-highest number of seats in Sweden’s Parliament, Viktor Orban’s Fidesz party in Hungary won its fourth consecutive election by a landslide, Marine Le Pen won 41 percent of the vote in the final round of France’s presidential elections and — just this past weekend — Jair Bolsonaro came dangerously close to winning re-election in Brazil. Why are these populist uprisings happening simultaneously, in countries with such diverse cultures, economies and political systems?”

Martin Wolf: “Deglobalisation is most unlikely to be the outcome of carefully calibrated and intelligent decoupling. This is not how we humans work. People might pretend deglobalisation has something to do with reducing inequality. That is nonsense, too: the more open economies are frequently relatively equal. It is conflicts over power that most threaten globalisation. By seeking to enhance their security, great powers make their rivals more insecure, creating a vicious downward spiral of distrust. We are already a long way down this spiral. That reality will shape the fate of the world economy. We are not headed towards a benign localism, but towards negative-sum rivalry. Our world may not survive a virulent bout of that disease.”

WSJ talks to Jony Ive on life after Apple: ““Success is the enemy of curiosity,” he says. And for Ive, curiosity has taken on an almost moral or religious quality. “I am terrified and disgusted when people are absolutely without curiosity,” he says. “It’s at the root of so much social dysfunction and conflict…. Part of why I get so furious when people dismiss creativity is that [when] it’s an activity practiced in its most noble and collaborative form, it means a bunch of people who come together in an empathic and selfless way. What I have come to realize is that the process of creating with large groups of people is really hard and is also unbelievably powerful.”

Richard Rumelt: “Strategy is problem-solving. It is how you overcome the obstacles that stand between where you are and what you want to achieve. There are, of course, companies and individuals with brilliant insights into what’s happening in the world and how to adapt to or take advantage of it, but I am often asked to participate in strategy sessions, and a lot of them are awfully banal. In a typical session, the CEO will announce certain performance goals: “We want to grow this fast, and we want to have this rate of profitability.” Maybe they will throw out some things about safety and the environment, and that’s their strategy. But that’s not a strategy—that’s a set of ambitions…The beginning of strategy is, which of these ambitions can we make progress on today or in the near future? Then you formulate an action plan. This gap between action and ambition is where most bad strategies come from. Bad strategy is almost a literary form that uses PowerPoint slides to say, “Here is how we will look as a company in a year or in three years.” That’s interesting, but it’s not a strategy.”

My Life System #18: Social Media

My attitude to social media is one of benign neglect. I have accounts on Twitter and LinkedIn, but I am not very active on either. I had an unused Facebook account which I deleted a couple years ago. The reason for abstinence is two-fold: the social media platforms are designed to “hook” and become addictive, and in my blog, I have a very good alternative for expressing myself.

In a recent interview, I was told that as a founder, I am making a big mistake by not being active on social media since it can go a long way towards employer branding and attracting talent. While I agree, I believe the costs will be much higher than the benefits – and there is an alternative middle path. Once you get on these platforms, it is very difficult to exercise self-control. There is always someone to be responded to, and in the desire for immediacy and brevity, it is not very difficult to make comments that one will regret later. Reputations take years to build, but only moments to destroy. In the desire to be witty or cheeky, it is possible to overstep the line easily. It also becomes difficult to draw the line – whom to respond and whom to ignore.

I remember when I had an active Twitter presence – around the time when I had started Niti Digital in 2012. At that time, I got some very obnoxious comments from people because of my political support for Modi and BJP, and questioning how I had earned my money (the IndiaWorld deal). My initial temptation was to respond to each of these trolls and set the record straight. But a wise colleague said that this would be my biggest mistake because that is exactly what they wanted – a verbal joust and there will never be a path for me to persuade or win the argument. The best solution was to ignore them and not let what they were saying affect me. This was one of the best pieces of advice I got. It was then that I also decided to stop blogging because I realised that even though I was working on the political periphery, I would eventually become a target and my words would be twisted irrespective of what I said.

My middle path is to write on my blog – a passion I rediscovered in April 2020. By this time, the active political pursuits were behind me. What I do on LinkedIn (with the help of a colleague) is to post a link to my blog essays and media interactions. Keep it simple. There is the downside of limited engagement, but in today’s world, there are multiple ways people will reach out to me in case they have to. Besides, I am a very reluctant active conversation starter!

Social media, as the world has discovered through the years, can cut both ways. I have made peace with my digital minimalism: writing on my blog, reposting on LinkedIn, and staying away from Facebook and Twitter, except for clicking on the occasional links to interesting content sent by friends. There is much more to life than scrolling through the endless feed of mind-numbing content.

Thinks 715

George Will: “The Peter Principle is: “In a hierarchy, every employee tends to rise to his level of incompetence.” The Federal Reserve’s behavior illustrates an analogous principle: Institutions that are flummoxed by their primary responsibility will fail upward by embracing more urgent and noble purposes. The Fed’s primary purpose is to preserve the currency as a store of value: to prevent inflation. The Fed’s newest self-proclaimed purpose is to identify — through guesswork dignified as “scenario analysis” — and mitigate the threat that climate change supposedly poses to the “financial system.” Having failed at its first responsibility, the Fed now adopts a function at which it cannot fail: Whatever it says will be unfalsifiable because “systemic” climate risk cannot, as a matter of common sense or science, be identified.”

Ray Dalio: “I believe that reviewing how the typical Big Cycle works, what stage we are in, and what typically comes next is now especially important. That is because the evidence points to us being on the brink of civil and/or international war (in my book Principles for Dealing with the Changing World Order, I describe this as late Stage 5, on the brink of Stage 6) and because without understanding how these cycles transpire, we will simply observe events in the news without being adequately prepared for them or able to prevent them.”

Thomas Sowell: “Government is a blunt instrument. Its policies should be limited to what blunt instruments can do. We gain nothing by pretending to know what we cannot know and to be able to do what we cannot do.” [via CafeHayek]

David Perell: “The Spreadsheet-ification of the world shows up [everywhere]. You see it in Spreadsheet Architecture, where efficiency is prized over beauty and ornamentation. You see it at Spreadsheet Hotels, where the people at the front desk are practically asleep, and nearly all the food at the continental breakfast is processed junk. Look at Apple, too. They’ve gone from innovative products to innovative payment plans and pricing strategies. It seems like the MBAs are in charge there now.”

D/D Advisors on the Android-ification of cars: “What is clear is that as much of the world moves towards electric vehicles (EV) the supply chain is changing significantly. The design of EV cars is much simpler than those of cars using internal combustion engines. The skills required for this work very much favor the electronics supply chain and without a doubt this opens up the door to significant disruption of traditional methods. And then we get to the question of software. Buyers today, especially the crucial demographic of young buyers, care much more about electronics and the interior experience of their cars than previous, older groups who prioritized performance and speed. This falls neatly into the realm of User Experience which the electronics industry now does very well. Ultimately, this is a software question.”

My Life System #17: Messaging Apps

Closely linked with meetings is messaging. We have to constantly interact with others. It is not always possible or even necessary to meet them in person or call. That’s where the messaging apps come in.

There are three messaging apps in my life: email, WhatsApp and Slack (recently switched from Flock). Maybe because I am an older person, email is much more central to my life than the other two. I check email multiple times a day (Thunderbird on desktop, and the native apps on the mobile and iPad); I do try to reply to most messages within a day or two. In my email inbox, I use a few folders to organise messages. I don’t use a lot of them because the search function tends to work quite well, and every additional folder means additional bandwidth to be used to decide when the message has to be moved. I like the inbox to be as clean as possible. A zero inbox is a rarity – I normally get to that state only when I am going on vacation. But that’s a momentary high because very soon the new emails arrive in the inbox!

I resisted WhatsApp and Flock for a long time but eventually had to give in a few years ago. My colleagues at work found it hard to send me an SMS or an email of something that was being discussed in a WhatsApp or Flock group. The one advantage I have is that I have very few people directly reporting to me. I also ask them to make decisions on their own as far as possible. So the inflow of messages that need immediate action are limited.

I try to avoid checking messages when I am in a meeting. There is nothing so urgent that it cannot wait for a few more minutes. It is also extremely disrespectful to the other persons in the meeting when one is on the mobile; it is the clearest indication that one has “switched off”. There are perhaps only 3-4 people in the world whose call needs to be answered right away. For me, they are my immediate family and Kalpit (Netcore’s CEO). Everyone else can wait.

I have muted notifications for most individuals and groups, and there are no sound alerts when new messages come in. My approach, like dealing with incoming calls, is to control when I see and reply, rather than being in a continuous reactive mode. Also at times, the impulsive answer can land one into unnecessary trouble. Wrong words spoken or messaged cannot easily be taken back.

It is very important to ensure that our lives are not run by our messaging apps. We need contiguous time to think, read and write. Every interruption brought about by a message requires a context switch, so it is best to control when we see them rather than letting them run our life.

PS: Among other apps, there is a game I play for a few minutes daily (prodded by my son, Abhishek) is “Clash of Clans.” I think everyone should have a game where they can create a mini-world and play for years. There’s a lot to learn from games – how they use micro-incentives to create long-lasting habits. (I have been playing CoC for nearly 7 years. The only rule Abhishek and I have is that we will not spend any money in the game.)

Thinks 714

Ann Miura-Ko: “We live in a historical inflection point in which two dominant visions of how the world ought to be governed are clashing. With its controlling and repressive regime, China has nevertheless demonstrated an ability to become an economic powerhouse through a very different political order. Simultaneously, the United States is struggling with a disaffected populace that cannot engage in a constructive dialogue about its collective vision for the future…The power dynamic between corporations and governments will be interesting to watch, especially as crypto and web3 offer an alternative vision of the future in which currency and economic movement are controlled by code. This movement is more likely to catch on in developing countries, but as we know with startups, what seems like a niche movement can quickly become a disruptive force.”

Ari Wallach, author of “Longpath”: “On a day-to-day level, the best way to rein in our short-termistic impulses is with a really simple idea, which is to take a moment and pause. When something happens—be it a notification from your child’s school about a missed assignment, or something much bigger like a drop in your stock price—your amygdala basically takes over. You’re no longer able to think clearly, and you’re no longer able to tap into your long-term prefrontal cortex abilities to think about where you want to go. The easiest way to rein in our short-termism is to build a pause into your reaction. In the book, we look at different ideas and different exercises to allow you to able to access this pause much faster—in many ways, almost automatically. At the end of the day, having the ability to step back and ask, “Where do I want to go with this decision?” is going to be the most important way that you’re able to take control of a situation and move it toward an outcome that you want.”

Credit Suisse: “Ten economies in Asia (the A-10: China, India, Indonesia, Japan, Philippines, Vietnam, Thailand, Korea, Malaysia, and Taiwan) were 50% of incremental global GDP, 60% of incremental goods exports, and sent US$ 5 tn in capital to the world (2010-19).”

Amy Gallo, author of “Getting Along”: “Our brain perceives conflict as a threat, and our brain doesn’t do a good job of distinguishing between a small threat, like someone rolling their eyes at us, and a big threat, like being chased down by a bear. We often don’t make good choices in those moments because, in fight or flight mode, there’s really two options: I can shut down, or I can be aggressive. The goal, then, is to try to calm the brain down so that it doesn’t feel threatened.”

Nassim Taleb: “If you want to be read in the future, make sure you would have been read in the past. We have no idea of what’s in the future, but we have some knowledge of what was in the past. So I make sure I would have been read both in the past and in the present time, that is by both the comtemporaries and the dead. So I speculated that books that would have been relevant twenty years in the past (conditional of course of being relevant today) would be interesting twenty years in the future.”