Wisdom from The Economist: “Whatever you tweet may be used against you..Tweets feel like conversation but are judged like writing.”
Ajay Kelkar on Nudge Theory: “Nudge theory is the science behind leading people to the ‘right’ decision through non-intrusive, subtle interactions. It works on the principle that small nudges can have a substantial impact on the way people behave. By breaking down the last mile customer transactions and rebuilding them with behavioral and experiential principles, companies could hugely impact the customer experience.”
Watched: Tenet; very confusing so read the explainers online to understand